Head of Compliance Operations

Full-Time in Riga, LV - Senior - Compliance

Joompay is a social finance app enabling seamless, secure, and lightning-fast money transfers in Europe. With Joompay, you can send and receive money from anyone – in an easy and fun way. Joompay has recently got financial license and launched the app. Joompay is headquartered in Luxembourg; it is developed by the people who created Joom, one of the fastest-growing international eCommerce platforms that succeeded in reaching 400 million users across the globe.

We are now searching for a Head of Compliance Operations.


  • Lead the Compliance Operations team as an outsourced service provider of compliance related tasks to an EU financial institution (Luxembourg)
  • Scale of the team of Compliance Operations in line with the growth of the business, including hiring, performance reviews and ongoing management of the team
  • Act as an escalation point for any matters identified by Compliance Operations in relation to the customer onboarding, KYC and due diligence measures
  • Perform controls and periodic quality reviews in relation to the customer onboarding, KYC and due diligence procedures of the Compliance Operations team
  • Continuously optimise the existing processes and procedures keeping them up to date
  • Together with the relevant Implementation Manager, ensure that appropriate systems and tools are developed by the IT development team or acquired, as appropriate
  • Report to the Chief Compliance Officer of the EU financial institution and the Office Head in Latvia


  • Higher education in law, economics or management
  • At least 3 years of experience in the Compliance domain, preferably in a financial institution or a Big-4 professional firm
  • Experience of building teams and managing people
  • Fluent English and Russian


  • Good manager of self and others
  • Focus on operational efficiencies and controls
  • Hands-on approach with attention to details
  • Able to lead the team and take responsibility

Employment conditions

  • Office near Gustava Zemgala street (Riga, Latvia)
  • Flexible work schedule
  • Stock option package